Privacy Policy

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Direct Contact: If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Account Registration: When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalise, and expand our website
• Understand and analyse how you use our website
• Develop new products, services, features, and functionality
• Communicate with you (directly or through partners) for customer service, updates, marketing, and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files & Cookies

Log Files: astraglobal.org follows a standard procedure of using log files. These files log visitors when they visit websites (including IP addresses, browser type, ISP, date/time stamp, referring/exit pages, and clicks). These are not linked to personally identifiable information and are used for analysing trends and administering the site.

Cookies and Web Beacons: Like any other website, astraglobal.org uses 'cookies' to store visitors' preferences and optimise user experience based on browser type.

Third-Party & Advertising Partners

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements. astraglobal.org has no access to or control over these cookies used by third-party advertisers. We advise you to consult their respective Privacy Policies for more detailed information and opt-out instructions. You can also disable cookies through your individual browser options.

CCPA Privacy Rights

Under the CCPA, California consumers have the right to:

• Request disclosure of categories and specific pieces of personal data collected.
• Request deletion of any personal data collected.
• Request that a business that sells personal data not sell it.

If you make a request, we have one month to respond. Please contact us to exercise these rights.

GDPR Data Protection Rights

Every user is entitled to the following:

• The right to access: Request copies of your personal data (a small fee may apply).
• The right to rectification: Request correction of inaccurate or incomplete info.
• The right to erasure: Request erasure of your personal data under certain conditions.

(Other rights include the right to restrict processing, object to processing, and data portability). We have one month to respond to any requests.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

astraglobal.org does not knowingly collect any Personally Identifiable Information from children under the age of 13. If you believe your child provided this information, please contact us immediately and we will promptly remove it from our records.